Alter Ego Bikes: Parts, Prices, Shipping and Returns (2026)

Alter Ego Bikes product photo — Photo: alteregobikes.com

The short version

Alter Ego Bikes is an online store selling e-bikes and accessories, based in Canada. Most prices fall between CA$49 and CA$240. It ships free over $500 and takes returns within 15 days.

Worth knowing

Free shipping over $500
Pay-later options at checkout
Phone or live-chat support

Watch for

20% restocking fee can apply
Short return window (15 days)
Some items are pre-orders

This guide covers what Alter Ego Bikes sells, typical prices, and how its shipping and returns work, using what the store publishes on alteregobikes.com. We last checked it in November 2026.

What Alter Ego Bikes sells

Alter Ego Bikes’s menu groups products into e-bikes and accessories. Its catalog feed listed about 234 products when we checked; the biggest groups are electric bike (48).

Most prices run from CA$19.99 to CA$2,799, and the middle half of the range sits between CA$49 and CA$240.

Shipping and delivery

Free shipping on orders over $500.
Some items are sold as pre-orders, which ship later than in-stock items.

Shipping policy: alteregobikes.com/policies/shipping-policy

Returns and refunds

Return window: 15 days.
A 20% restocking fee can apply.

Returns policy: alteregobikes.com/policies/refund-policy

Paying, help and company details

Payment options shown on the site include PayPal, Apple Pay, Google Pay and Shop Pay.
Ways to get help: phone, live chat or email or contact form.
Based in Canada.
In business since 2014, according to the site.
Social accounts linked from the site: Instagram, Facebook and YouTube.
The shop runs on Shopify.
The store mentions price matching.

Before you buy from Alter Ego Bikes

Check the motor power, battery capacity and real-world range claims.
Look at local rules: e-bike classes and speed limits differ by state and country.
Find out who services the bike and where to get replacement parts.
Large e-bikes may ship partly assembled; check what tools you need.

Prices we found

A sample of products listed on alteregobikes.com when we last checked. Prices and stock change; the store's site has the current price.

Product	Type	Price
Velotric Battery Terminal Cover	Accessory	CA$60
AE Unisex Crewneck Sweatshirt	Sweatshirt	CA$70
Kenda K924 20" x 2.125"	Tire	CA$119
Velotric MIK Front Rack		CA$140
Summit 2 MIK Rear Rack	Accessory	CA$150
Fenders + Rack for Venus		CA$170
Nomad 2 ST (by Velotric) OUTLET DEAL	Electric Bike	CA$2,199
Nomad 2 HS (by Velotric) OUTLET DEAL	Electric Bike	CA$2,299

Questions about Alter Ego Bikes

Is Alter Ego Bikes legit?

Alter Ego Bikes sells through its own website, alteregobikes.com, and says it has been in business since 2014. It publishes shipping information, a returns policy and contact options (phone, live chat or email or contact form). Checkout supports PayPal, Apple Pay, Google Pay and Shop Pay, which give some buyer protection. We can’t vouch for any store, so for a large order check recent independent reviews and the return terms first.

Does Alter Ego Bikes offer free shipping?

Yes, on orders over $500, according to the store. Smaller orders pay the shipping rate shown at checkout.

What is Alter Ego Bikes’s return policy?

The store accepts returns within 15 days. Check the full policy for conditions such as unworn or unopened items.

Where is Alter Ego Bikes based?

Alter Ego Bikes is based in Canada, according to its website.

This guide is based on information Alter Ego Bikes publishes and was checked in November 2026. Links to the store are affiliate links; we may earn a commission at no cost to you. How that works.