Fiido: Parts, Prices, Shipping and Returns (2026)

The short version

Fiido is an online store selling electric bikes, electric scooters and ebike accessories, based in Hongkong, China. Most prices fall between $23 and $74. It ships free on every order and takes returns within 30 days.

Worth knowing

Free shipping on every order
30-day return window
2-Year warranty on some products
Pay-later options at checkout

Watch for

Some items are pre-orders

This guide covers what Fiido sells, typical prices, and how its shipping and returns work, using what the store publishes on fiido.com. We last checked it in November 2026.

What Fiido sells

Fiido’s menu groups products into electric bikes, electric scooters, ebike accessories, shopping guide, product support, touring e-bike and cargo e-bike. Its catalog feed listed more than 250 products when we checked.

Most prices run from $16 to $331, and the middle half of the range sits between $23 and $74. In its own words: “The Fiido company is a fast-growing Ebike brand.”

Shipping and delivery

Free shipping on all orders, according to the store.
Orders are processed or shipped within 3–5 business days.
Delivery estimate quoted: 5–10 business days.
Some items are sold as pre-orders, which ship later than in-stock items.

Shipping policy: fiido.com/policies/shipping-policy

Returns and refunds

Return window: 30 days.
Warranty: 2-Year warranty on at least some products.

Returns policy: fiido.com/policies/refund-policy

Paying, help and company details

Payment options shown on the site include PayPal, Apple Pay, Shop Pay, Klarna and Venmo.
Ways to get help: email or contact form.
Based in Hongkong, China.
Product reviews on the site are collected with Trustpilot.
Social accounts linked from the site: Instagram, Facebook, TikTok, YouTube, Pinterest, LinkedIn and X.
The shop runs on Shopify.
There’s a rewards or loyalty program.

Before you buy from Fiido

Check the motor power, battery capacity and real-world range claims.
Look at local rules: e-bike classes and speed limits differ by state and country.
Find out who services the bike and where to get replacement parts.
Large e-bikes may ship partly assembled; check what tools you need.

Prices we found

A sample of products listed on fiido.com when we last checked. Prices and stock change; the store's site has the current price.

Product	Type	Price
Rear brake for Kidz		$18
Battery rails for T1	Accessories	$31
Battery Bag for Nomads Pro		$40
Charger (US) for Nomads/ Nomads Pro (new version)	Accessories	$53
Mudguard for Nomads	Accessories	$80
Mudguard for Nomads Pro	Accessories	$80
Rear Rack for T3		$93
Rear rack for T3 max		$137

Questions about Fiido

Is Fiido legit?

Fiido sells through its own website, fiido.com. It publishes shipping information, a returns policy and contact options (email or contact form). Checkout supports PayPal, Apple Pay, Shop Pay and Klarna, which give some buyer protection. We can’t vouch for any store, so for a large order check recent independent reviews and the return terms first.

Does Fiido offer free shipping?

Yes. The store says shipping is free on all orders.

What is Fiido’s return policy?

The store accepts returns within 30 days. Check the full policy for conditions such as unworn or unopened items.

Where is Fiido based?

Fiido is based in Hongkong, China, according to its website.

This guide is based on information Fiido publishes and was checked in November 2026. Links to the store are affiliate links; we may earn a commission at no cost to you. How that works.