Hiboy: Parts, Prices, Shipping and Returns (2026)

The short version

Hiboy is an online store selling refurbished scooters, fat tire e-bikes and commuter e-bikes, based in San Francisco, United States. Most prices fall between $23 and $161. It takes returns within 30 days.

Worth knowing

30-day return window
1-Year warranty on some products
Pay-later options at checkout

Watch for

You pay return shipping

This guide covers what Hiboy sells, typical prices, and how its shipping and returns work, using what the store publishes on hiboy.com. We last checked it in November 2026.

What Hiboy sells

Hiboy’s shop is organised into refurbished scooters, fat tire e-bikes, commuter e-bikes, folding e-bikes and kids' e-rides. Its catalog feed listed more than 250 products when we checked; the biggest groups are scooters (41).

Most prices run from $17 to $850, and the middle half of the range sits between $23 and $161. In its own words: “Our journey is about developing fun and modern electric mobility products that reignite your childlike memories of enjoyment.”

Shipping and delivery

Orders are processed or shipped within 0–2 business days.

Shipping policy: hiboy.com/policies/shipping-policy

Returns and refunds

Return window: 30 days.
You pay for return shipping, or it’s deducted from the refund.
Warranty: 1-Year warranty on at least some products.

Returns policy: hiboy.com/policies/refund-policy

Paying, help and company details

Payment options shown on the site include PayPal, Apple Pay, Google Pay, Shop Pay, Klarna, Afterpay, Affirm and Venmo.
Ways to get help: email or contact form.
Based in San Francisco, United States.
Product reviews on the site are collected with Trustpilot.
Social accounts linked from the site: Instagram, Facebook, TikTok, YouTube, Pinterest, LinkedIn and X.
The shop runs on Shopify.

Before you buy from Hiboy

Check the motor power, battery capacity and real-world range claims.
Look at local rules: e-bike classes and speed limits differ by state and country.
Find out who services the bike and where to get replacement parts.
Large e-bikes may ship partly assembled; check what tools you need.

Prices we found

A sample of products listed on hiboy.com when we last checked. Prices and stock change; the store's site has the current price.

Product	Type	Price
Hiboy DM14 Electric Bike Front Brake Line	Parts	$17
Hiboy Phone Mount with Clip for Scooters or Bikes	Accessories	$30
Hiboy DM14 Electric Bike Suspension	Parts	$35
Extend Protection Plan	Extend Protection Plan	$55
Hiboy MAX Pro Battery		$212
Hiboy U3 Electric Scooter with Seat	Scooters	$512
Hiboy DM14 Electric Dirt Bike	Kids E-rides	$540
Hiboy P7 Refurbished Commuter Electric Bike	Electric Bike	$700

Questions about Hiboy

Is Hiboy legit?

Hiboy sells through its own website, hiboy.com. It publishes shipping information, a returns policy and contact options (email or contact form). Checkout supports PayPal, Apple Pay, Google Pay and Shop Pay, which give some buyer protection. We can’t vouch for any store, so for a large order check recent independent reviews and the return terms first.

What is Hiboy’s return policy?

The store accepts returns within 30 days, and you pay for return shipping. Check the full policy for conditions such as unworn or unopened items.

Where is Hiboy based?

Hiboy is based in San Francisco, United States, according to its website.

This guide is based on information Hiboy publishes and was checked in November 2026. Links to the store are affiliate links; we may earn a commission at no cost to you. How that works.